Warranty
HDTV Supply includes a
WolfPackCare 5 Year U.S.
Limited Extended Warranty on this product. There are two bundled parts to
this 5 year warranty. The 5 year warranty is only for the main device you
purchased and does not include any product options or additional products
you purchased at the same time.
FIRST THROUGH THIRD YEAR: The first part of the warranty is a 3-year
warranty direct with Key Digital at 855-539-3444. The warranty states that
the Product will perform substantially in accordance with the supplied
written materials and Product information located on this Product web site
page for a period of 3-years from the date of shipment of the Product and
that the Product will be free from defects in materials & workmanship under
normal use & service for a period of 3-years from date of shipment.
In order to get a warranty replacement for a defective item within the 3-years call Key Digital at 855-539-3444.
4th THROUGH 5th YEAR: The 4th through 5th year are direct with
Consumer Priority Extended Warranty Service (CPS) as they are HDTV
Supplys extended warranty provider. They are a large 3rd party repair
company with facilities throughout the U.S. and offer our U.S. customers
unparalleled product coverage and repairs. If after calling HDTV Supply, at
800-841-9238, we find we can't fix the issue over the phone, and you need a
repair, you will henceforth deal directly with CPS for the repairs via their
toll free phone number (800) 905-0443 Option 3 during the 4th and 5th year.
Read
HDTV
Supplys Warranty Terms and Conditions and
Key Digitals
Warranty Terms and Conditions for more.
You can also
email CPS and
email HDTV Supply and
email KEY DIGITAL as well as
call us a 800-841-9238 if you have any questions with this 5 year bundled
warranty.
Government
This product may be eligible to be purchased through the United States Governments SEWP program, similar to their GSA program.
The NASA SEWP (Solutions for Enterprise-Wide Procurement) provides the latest in Information and Communications Technology (ICT) and Audio-Visual (AV) products and services for all Federal Agencies and their approved contractors.
If you are a government agency and want to see whether HDTV Supply has this product in the SEWP database go to our
our SEWP Contract Holder RedHawk IT Solutions, LLC to allow you to maybe order this product from the United States Governments SEWP program. It is very easy to place your order, go to the link above and enter HDTV Supply and there you will see a list of part numbers of what we currently have. If you do not see it than give us a call at 833-WOLFPACK (833-965-3722) and we may be able to enter it.
Our SEWP Contract Holder RedHawk IT Solutions partner has the following credentials:
- DUNS: 801957023
- TIN: 260452583
- CAGE: 4TBM6
Their SEWP Federal Contracts are:
- SEWP Contract Number: NNG15SD38B
- Group: Group B_SDVOSB
- NAICS: 541519
and
- SEWP Contract Number: NNG15SD88B
- Group: Group C
- NAICS: 541519
The SEWP Program Office manages a suite of government-wide IT products and services contracts that enable NASA and all Federal Agencies to achieve their missions and strategic initiatives by providing streamlined access to critical technologies and solutions. The Program provides best value for the Federal Government and American taxpayer through innovative procurement processes, premier customer service and outreach, acquisition insight, and partnership with Government entities and Industry.
For a complete listing of HDTV Supply products from us, or our other vendors, call 833-WOLFPACK (833-965-3722).
Call 833-WOLFPACK (833-965-3722) for Free Lifetime Tech Support or Product Suggestions )
