HDTV Supply includes a WolfPackCare 5 Year U.S. Limited Extended Warranty on this product. There are two bundled parts to this 5 year warranty. The 5 year warranty is only for the main device you purchased and does not include any product options or additional products you purchased at the same time.

FIRST THROUGH THIRD YEAR: The first part of the warranty is a 3-year warranty direct with Key Digital ay 855-539-3444. The warranty states that the Product will perform substantially in accordance with the supplied written materials and Product information located on this Product web site page for a period of 3-years from the date of shipment of the Product and that the Product will be free from defects in materials & workmanship under normal use & service for a period of 3-years from date of shipment.

In order to get a warranty replacement for a defective item within the 3-years call Key Digital at 855-539-3444.

4th THROUGH 5th YEAR: The 4th through 5th year are direct with Cons umer Priority Extended Warranty Service (CPS) as they are HDTV Supplys extended warranty provider. They are a large 3rd party repair company with facilities throughout the U.S. and offer our U.S. customers unparalleled product coverage and repairs. If after calling HDTV Supply, at 800-841-9238, we find we can't fix the issue over the phone, and you need a repair, you will henceforth deal directly with CPS for the repairs via their toll free phone number (800) 905-0443 Option 3 during the 4th and 5th year.

Read HDTV Supplys Warranty Terms and Conditions and Key Digitals Warranty Terms and Conditions for more.

You can also email CPS and email HDTV Supply and email KEY DIGITAL as well as call us a 800-841-9238 if you have any questions with this 5 year bundled warranty.

HDTVSupply.com & Key Digital have had a long-term relationship. We are an Authorized Reseller Dealer & have a signed contract with Key Digital to sell and support their complete product line.

Our partnership started when HDTV Supply went looking for a company that could supply unique products, provide flawless support and had fair pricing. Key Digital was one of the first companies that met out strict demands and were one of the best we have developed a relationship with. Their products are very unique, beautifully engineered and priced right. We are proud to be a Key Digital Authorized Reseller.

Reasons To Buy This Key Digital Product From HDTVSupply.com:

1. Because Key Digital products are so reliable HDTV Supply upgrades the Key Digital 3-year warranty to HDTV Supplys 5-year Warranty (2-additional years from us) when you buy from HDTV Supply
2. We give FREE UPS insured shipping in the USA if the product page says it.
3. Our partnership with Key Digital gives you FREE Lifetime Telephone, CHAT, TEXT and Email Tech Support
4. HDTV Supply has a dedicated TEXT support line at 805-409-0208 to support you
5. HDTV Supply has a dedicated Product Manager for Key Digital products to assist with any special needs
6. Many times we will list lower cost Closeout Key Digital products at our site
7. All Key Digital are in stock and ship the same weekday if the order comes in by 12PM PST
8. You can buy Key Digital products from us with most any credit card, your Amazon account and PayPal
9. HDTV Supply has many videos to show the features of Key Digital products
10. You will find all Key Digital User Manuals and other manuals at our site
11. From time-to-time HDTV Supply runs a Factory Authorized sale on Key Digital products
12. If there is a Key Digital firmware update for your product you will find it at our site
13. Many times we will list lower cost Refurbished Key Digital products at our site
14. The below may be available on many Key Digital products, just email, TEXT or call us to find out:
    • RS232 Docs
    • GUI software
    • Ethernet TCPIP Docs
    • .pdf IR codes
    • HEX IR codes
    • Control4 drivers
15. All Key Digital products bought from HDTV Supply are brand new and in unopened boxes.
16. All Key Digital products bought from HDTV Supply are shipped in double carton boxing.
17. All Key Digital products bought from HDTV Supply have full value shipping insurance
18. All Key Digital products bought from HDTV Supply have a 30-day No-Hassle returns
19. All Key Digital products bought from HDTV Supply can be shipped blind to your customer
20. We have shipped >100s of Key Digital products throughout the world
21. HDTV Supply is located in the West coast and Key Digital is located on the East coast making for longer telephone phone support hours
22. Key Digital stocks extra accessories in case you misplace your remote we can get you a new one
23. HDTV Supply & Key Digital pride ourselves on confidentiality, any personal information that you may share with us is kept absolutely private.

Why not buy this Key Digital product from HDTV Supply today?