Why buy from us?

why-buy-from-us-27.jpgThe HDTV Supply, Inc. Guarantee protects you while you shop at HDTV Supply, Inc. so that you never have to worry about credit card safety.

HDTV Supply has been awarded NORTONS HIGHEST RATING FOR SHOPPING SAFELY.

Free LIFETIME 833-WOLFPACK (833-965-3722) Hotline Customer Care Service and Support: We are here to serve you - to answer your questions directly - from a location in North America, not some distant land. Our customer care professionals undergo the most intensive customer-training curriculum in the industry and are especially equipped to address any issue great or small. We have the continent's most highly qualified sales professionals on staff to assist you every day of the year. No matter what challenge you face, we will provide the most beneficial solution.

Expert Product Consultants: Our product consultants are specially groomed to make your shopping experience as easy as possible. We are not in this business to make a sale, we are here to create a satisfied customer. That is why we strive to make sure that your purchasing decision is a carefully informed one. We will tell you more about the products you want to buy than anyone else in the business. Our consultants not only answer your questions, they offer expert advice and will help you decide which product best meets your needs within your budget.

Safe & Secure Shopping: The HDTV Supply, Inc. Guarantee protects you while you shop at HDTV Supply, Inc. so that you never have to worry about credit card safety. We guarantee that every transaction you make at HDTV Supply, Inc. will be safe.

We have processed more than 30,000 problem free orders. HDTV Supply, Inc., via Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, AOL, and Apple's Safari's browser. This ensures that only HDTV Supply, Inc. can read your personal information. We reveal only the last four digits of your credit card numbers when confirming an order and never see your security number although it will be checked for authenticity. We will, however, transmit the entire credit card number to the appropriate credit card company during order processing.

After you click on the "checkout" button, be sure that the website's URL always begins with https:

The "s" in "https://" at the beginning of the URL means you are logging into a secure page. If the URL does not begin with https, you are not on an HDTV Supply, Inc. page.

HDTV Supply, Inc. has also obtained a digital certificate from Yahoo, a leading provider of Internet trust services. When you enter a secured portion of our site, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to an HDTV Supply, Inc. Web server, not to an unknown or unauthorized server.

Information Security Notice: HDTVSupply.com is hosted by a Yahoo server with the leading security technology in the industry. Your order with HDTVSupply.com is secure, which means that your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. To further safeguard your privacy, credit card information stored on our servers is protected from unauthorized access and automatically deleted after 30 days.

These merchants must earn and maintain a minimum 3-star average merchant rating. Purchases made from merchants which display the Buyer Protection icon at the time of purchase are covered by the program regardless of the merchant's status at the time a claim is filed. Important limitations apply. Please see the Yahoo! Buyer Protection Program page for more details.

Great Reasons to Shop at HDTVSupply.com

Same Day Shipping: Order by 11 AM Western Time and in-stock items may ship the same day. Please, though, check the product page under AVAILABILITY for the most current shipping status. Also, we don't charge additional shipping on back-ordered items for our continental US customers.

Best Technical Support -- FREE: Our expert technical advisor's are working hard for you when you need them most. Technical support is now available 7 days a week (9am-8pm (Pacific Time) Mon.-Fri. & 11am-7pm (Pacific Time) on Saturday & 12pm-5pm (Pacific Time) on Sunday at 833-WOLFPACK (833-965-3722) or faster at support@NOSPAMhdtvsupply.com - Delete NOSPAM.

Our technical team can help advise you on the right products for any job. Further, they will be there for you should you need help with installation or operation of any products purchased from us.

Widest Product Selection: We carry over 10,000 high definition products, many more than the next competitor. We've got all the pieces and parts that you may need for your particular situation.

Shop the Leader, Shop with Confidence: We are one of the largest high definition retailers in the world and the only that tests most of our products before we ship. Our engineers design our own products when customers want something that isn't available. We have a warehouse full of product ready to ship. We offer secure ordering, an on-line knowledge base, 24/7 phone ordering and 7 days per week of customer service and technical support.

We are a green company: Most companies ship in expensive packaging that are opened and thrown away. We use simple, earth friendly packaging that gets the job done. Help us keep the earth Green. We minimize overhead and packaging costs and pass the savings to you. If we don't make the product our self we deal directly with the manufacturer to ensure the highest quality products.

We Hate SPAM: Seriously. We don't send unsolicited email, and we know you don't like to receive unsolicited email. Below, we outline our Mailing List Policy, which can be summarized simply as "We Hate Spam."

No unsolicited email: We never buy lists of email addresses from other people, period. We never send email newsletters or promotions to people who haven't subscribed, period.

Your email address is safe with us: We never sell or share your email addresses with other companies.