Free Lifetime Tech Support: HDTV Supply offers for free lifetime tech support for all of the products purchased at www,hdtvsupply.com. Over the phone, our trained technicians can help you set up, configure, connect, and troubleshoot so you can start enjoying your new purchase. Owners of qualifying products can reach Tech Support by calling 1-800-841-9238.IF YOU HAVE AN ORDER NUMBER PLEASE INSERT IT AS NOT HAVING IT MAY DELAY A RESPONSE.
You may contact us at 800-841-9238 and please have your order number every time you make a call. If you need to contact us here are our goals to respond to you...
SALES QUESTIONS: We will try to respond within 1 hour via an email and 2 hours via a telephone call on weekdays and 2 hours via an email and the next business day via a telephone call on weekends and holidays. The group is open from 8AM to 5PM PST weekdays and many weekends.
TECH SUPPORT QUESTIONS: We will try to respond within 2 hours via an email and 4 hours via a telephone call on weekdays and 4 hours via an email and the next business day via a telephone call on weekends and holidays. The group is open from 8AM to 5PM PST weekdays and many weekends.
DELIVERY QUESTIONS: We will try to respond within 1 hour via an email and 2 hours via a telephone call on weekdays and 4 hours via an email and the next business day via a telephone call on weekends and holidays. The group is open from 8AM to 5PM PST weekdays and many weekends.
For RMA and Order Status please call (805) 409-0197 or use the above email
How can I tell if an item is available for purchase? If an item is available for purchase on our site, you will see an "Order Here" button on the right-hand side of the product image page. If you do not see the "Order Here" box, the item is temporarily out of stock and cannot be ordered at that time. If you ever have a question about an item's availability, please feel free to call 800-841-9238. Our sales representatives can assist you with your questions.
I placed my order online and did not receive an order confirmation via email. Did my order go through? If you placed your order online and did not receive an email order confirmation, your order did not go through in our system. Please submit your order again. There are rare instances where you provided us with an incorrect email address, and order confirmation could not be sent to your email. To ensure that your order was placed, please feel free to call us at 800-841-9238.
We provide products, service, installation & consulting that improves your HDTV picture. Our sales staff has sold thousands of products over the years. We are located at:
HDTV Supply, Inc.
3835-R East Thousand Oaks Blvd
Westlake Village, CA 91362
(805) 277-1870 Direct
(805) 435-2623 FAX
EMAIL: support@NOSPAMhdtvsupply.com - delete NOSPAM
Our engineers are not only trained to know our wide range of products inside and out, but actually use many of them each day. With thousands of items in stock each day, we have the specialized products to fit your HDTV need.
A quick call to our Sales Department or Technical Support Team can give you the knowledge you need to stay connected, and our incredibly low prices.
Please Note: If you wish to receive our reply to your email, please set your SPAM filters so they will allow you to receive emails from support@NOSPAMhdtvsupply.com - delete NOSPAM. Thanks!
If you have contacted us recently but have not yet received a reply, your Internet Service Provider (ISP) or e-mail client may be blocking e-mail from us. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax the settings that filter or block mail, or how to add Amazon.com to your "safe domains" list. Once you've established that you should be able to receive mail from us, please contact us again with your question.
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