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Our MACK extended warranty program is designed to provide you with additional coverage for manufacturer defects.

EXTENDED WARRANTY FROM $7,500 TO $10KIt's unusual but electrical malfunctions seem to take place the day after the Manufacturer Warranty expires. Our Extended Warranty offers you that peace of mind for those unexpected malfunctions and costly repairs. Underwritten by Mack Camera and Video Service, established in 1938, our Extended warranty program is identical to the manufacturer's warranty, but with added features. There is no deductible, co-pay or any hidden costs.

When you purchase our Extended Warranty, you are truly making a smart investment for your equipment. HDTV Supply and Mack Camera and Video Service has developed a program for all of the products on this web site, and more, to service equipment ranging from 35mm Cameras to Digital Video Equipment, PDA's, DVD Players, HDTV's, VCR's and Laptop Computers.

The repair facility is factory authorized for manufacturer warranty repairs and the technicians are factory trained to repair your equipment to manufacturer specifications. By working with HDTV Supply and Mack Camera and Video Service you are investing in a customized repair and service program for your new high definition equipment.

We have extended warranty programs for the following:

HDTV's and STANDARD DEFINITION TV's: Plasma's, DLP's, LCD's and all other HDTV technologies can be covered with our exclusive HDTV extended warranty.
  • 3 Year TV (Under $1,000) In-Home Service
  • 3 Year TV (Under $2,500) In-Home Service
  • 3 Year TV (Under $5,000) In-Home Service
  • 3 Year TV (Under $7,500) In-Home Service
  • 3 Year TV (Under $10,000) In-Home Service
  • 3 Year TV (Under $12,000) In-Home Service
  • 3 Year Projector Bulb Replacement
VIDEO ELECTRONICS: High definition switchers, extenders, scalers, repeaters and all other high definition products advertised on this web site as well as purchased from someone else. A variety of warranty lengths can be purchased like:
  • 2 Year Video Warranty
  • 2 Year Video Deck Warranty
  • 2 Year Video Professional Warranty
  • 4 Year Video Warranty
  • 4 Year Digital Video Warranty
  • 4 Year Video Professional Warranty
  • 3 Year Ultimate Video under $1000
  • 2 Year DVD Warranty
  • 4 Year DVD Warranty
  • 3 Year Audio Warranty
  • 3 Year PDA/GPS Warranty (Under $300)
  • 3 Year PDA/GPS Warranty (Under $1000)
  • 3 Year International Computer Warranty
  • 3 Year Fax/Printer/Scanner Warranty
Purchasing our extended warranty service plan is one of the smartest consumer decisions you'll ever make. Protect yourself from the future cost of repairing your new product by purchasing it today.

The video equipment registered below is guaranteed to operate according to manufacturer's specifications for a period of 4 additional years from the expiration of the manufacturer's warranty or we shall repair same to operate properly. This service contract may be purchased for New Products with at least ninety (90) days remaining on the original manufacturer's warranty. You must register this warranty within thirty (30) days with Mack Camera by visiting us at our website or by calling us toll free at 1-800-252-MACK (6225) or 973-467-2291. In the event that this equipment requires any repair or service you must visit us at to obtain a Repair Authorization Number and current shipping charges. If you have any questions please visit us at or call toll free 1-800-252- MACK (6225).

For international inquiries please e-mail us at Mack Camera & Video Service Inc. is not responsible for international shipping or for any fees associated with Duties, Taxes or Brokerage fees upon Custom's clearance. This equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer's defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, damaged as a result or liquid, sand, grit, impact and physically broken parts. You may transfer ownership of this service contract to another person for a $20.00 administrative fee.

Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealer or service contract holder. This limited service contract applies only to the product specified herein. It does not cover damages LCD's, cables, tapes, batteries, AC adapters, remotes, software, connectors, interchangeable lenses, additional accessories or other expenses of consequential damages. Mack Camera & Video Service will not be liable for the loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential damages. If the equipment cannot be restored to manufacturer's specifications or is deemed by Mack Camera, in its sole discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive times for the same repair and it requires a 4th repair for the same problem, Mack may, at our discretion, replace your unit with a reconditioned model or equivalent model of like kind and quality or refund you the current market value of your covered equipment in U.S. Dollars.

Any refund will be limited to the price you paid for the original product excluding taxes. If a replacement or refund is made under this contract there will no longer be coverage under this contract and all obligations are satisfied. This service contract only covers a unit malfunction. This service contract does not cover In warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer's warranty, manufacturer's recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise). This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification of the unit covered hereunder is presented at the time of service. This service contract applies only to the product(s) specified herein.

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