It's unusual but electrical malfunctions seem to take place the day after the Manufacturer Warranty expires. Our Extended Warranty offers you that peace of mind for those unexpected malfunctions and costly repairs.
Purchasing a Mack Worldwide Extended Warranty means that you are truly making an intelligent investment in the future of your electronic equipment. Being the leading repair facility in the tri-state area for over 60 years has enabled us to service a wide range of equipment. Our repair facility is factory authorized for manufacturer warranty repairs, and our technicians are factory trained to repair your equipment to manufacturer specifications.We currently offer a diversified list of over 90 different service contracts . Choose the one that best fits your needs.
Mack Extended Warranty Benefits:
- Protection for your equipment after the manufacturers warranty expires. (Must have 90 days remaining on mfg warranty)
- Fully Insured
- Worldwide Coverage
- Local & International Service
- Largest independently owned repair facility in tri-state area
- Online registration
- Arrange for service online
- Check repair status online
- Extended Warranty provider for over 30 years
- Knowledgeable and friendly customer service
- You can transfer the contract to a new owner
Underwritten by Mack Camera and Video Service, established in 1938, our Extended warranty program is identical to the manufacturer's warranty, but with added features. There is no deductible, co-pay or any hidden costs. Mack Worldwide Warranty was established in 1938, so you can rest assured that your equipment will be protected if it needs service. Our Extended Warranty is designed to give the customer the best total protection for their equipment for the life of the Extended Warranty. You will be protected from expensive repair bills and treated with the highest level of customer service.
When you purchase our Extended Warranty, you are truly making a smart investment for your equipment. HDTV Supply and Mack Camera and Video Service
has developed a program for all of the products on this web site, and more, to service equipment ranging from 35mm Cameras to Digital Video Equipment, PDA's, DVD Players, HDTV's, VCR's and Laptop Computers.
The repair facility is factory authorized for manufacturer warranty repairs and the technicians are factory trained to repair your equipment to manufacturer specifications. By working with HDTV Supply and Mack Camera and Video Service you are investing in a customized repair and service program for your new high definition equipment. As the leading repair facility in NJ we are equipped with the staff and latest technology to service all types of equipment. We have also partnered with an elite list of authorized local service centers to expand our ability to help customers as quickly and efficiently as possible. Service is easy with Mack Worldwide Warranty
The video equipment registered below is guaranteed to operate according to manufacturers specifications for a period of 4 additional years from the expiration of the manufacturers warranty or we shall repair same to operate properly. This service contract may be purchased
for New Products with at least ninety (90) days remaining on the original manufacturers warranty. You must register this warranty within thirty (30) days with HDTV Supply by calling us toll free at 1-800-841-9238.
In the event that this equipment requires any repair or service you must visit MACK at www.mackcam.com to obtain a Repair Authorization Number and current shipping charges. If
you have any questions please visit us at www.mackcam.com or call toll free 1-800-252-MACK (6225). For international inquiries please e-mail us at international @ mackcam.com.
Mack Camera & Video Service Inc. is not responsible for international shipping or for any fees associated with Duties, Taxes or Brokerage fees upon Customs clearance.
This equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturers defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, damaged as a result or liquid, sand, grit, impact and physically broken parts. You may transfer ownership of this service contract to
another person for a $20.00 administrative fee. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealer or service contract holder.
This limited service contract applies only to the product specified herein. It does not cover damages LCDs, cables, tapes, batteries, AC adapters, remotes, software, connectors, additional accessories or other expenses of consequential damages.
Mack Camera & Video Service will not be liable for the loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential
If the equipment cannot be restored to manufacturers specifications or is deemed by Mack Camera, in its sole discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive times for the same repair and it requires a 4th repair for the same problem,
Mack may, at our discretion, replace your unit with a reconditioned model or equivalent model of like kind and quality or refund you the current market value of your covered equipment in U.S. Dollars. Any refund will be limited to the price you paid for the original product excluding taxes. If a replacement or refund is made under this contract there will no longer be coverage under this contract and all obligations are satisfied.
This service contract only covers a unit malfunction. This service contract does not cover In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturers warranty, manufacturers recall, improper construction, or
factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise).
This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification of the unit covered hereunder is presented at the time of service.
This service contract applies only to the product(s) specified herein.