Code of Conduct

codes-of-conduct-16.jpgHDTV Supply's Codes of Conduct

Equal Employment Opportunity/Nondiscrimination: We believe that all terms and conditions of employment should be based on an individual's ability to do the job and not on the basis of personal characteristics or beliefs. We provide employees with a working environment free of discrimination, harassment, intimidation or coercion relating directly or indirectly to race, religion, sexual orientation, political opinion or disability.

Forced Labor: We do not use any prison, slave, indentured, or forced labor in the manufacture of any of our products, if we manufacture the product.

Child Labor: We do not utilize child labor in the production of any product if we manufacture the product. We do not employ any person under the age of 18, or the age at which compulsory schooling has ended, whichever is greater.

Hours of Labor: We maintain reasonable employee work hours based on the limits on regular and overtime hours allowed by local law, or where local law does not limit the hours of work, the regular work week. Overtime, when necessary, is fully compensated according to local law, or at a rate at least equal to the regular hourly compensation rate if there is no legally prescribed premium rate. Employees have leave privileges.

Coercion and Harassment: We acknowledge the value of our staff and treat each employee with dignity and respect. We do not use cruel and unusual disciplinary practices such as threats of violence or other forms of physical, sexual, psychological or verbal harassment or abuse.

Compensation: We fairly compensate our employees by complying with all applicable laws, including minimum wage laws, or the prevailing local industry wage, whichever is higher.

Health and Safety: We maintain a safe, clean and healthy environment in compliance with all applicable laws and regulations. We provide adequate medical facilities, clean restrooms, reasonable access to potable water, well-lit and ventilated workstations, and protection from hazardous materials or conditions. The same standards of health and safety are applied in any housing we provide for our employees.

Concern for the Environment: We believe it is our duty to protect the environment and we do this by complying with all applicable environmental laws and regulations.

Ethical Business Practices

Sensitive Transactions: It is our policy to prohibit employees from entering into sensitive transactions i.e. business dealings generally considered to be either illegal, immoral, unethical or to reflect adversely on the integrity of the company. These transactions usually come in the form of bribes, kickbacks, gifts of significant value or payoffs made to favorably influence some decision affecting a company's business or for personal gain of an individual.

Commercial Bribery: We prohibit employees from receiving, directly or indirectly, anything of value in return for using or agreeing to use his or her position for the benefit of that other person. Similarly, commercial bribes, kickbacks, gratuities and other payoffs and benefits paid to any customer are prohibited. However, this does not include expenditures of reasonable amount for meals and entertainment of customers if they are otherwise lawful, and should be included on expense reports and approved under standard company procedures.

Accounting Controls, Procedures and Records; We accurately keep books and records of all transactions and the dispositions of our assets as required by law, as well as maintain a system of internal accounting controls to ensure the reliability and adequacy of our books and records. We ensure only transactions with proper management approval are accounted for in our books and records.

Use and Disclosure of Inside Information: We strictly prohibit disclosure of material inside information to persons within the company whose positions deny access to such information. Inside information is any data that has not been publicly disclosed.

Confidential or Proprietary Information: We take extra care to keep our customers' trust and confidence in us. Thus, we prohibit employees from disclosing confidential or proprietary information outside the company that could be harmful to our clients, or to the company itself. Such information may only be shared with other employees on a need-to-know basis.

Conflicts of Interest: We designed our policy to eliminate conflicts between the interests of employees and the company. Since it is difficult to define what constitutes a conflict of interest, employees should be sensitive to situations which could raise questions of potential or apparent conflicts between personal interests and the Company's interests. Personal use of company property or obtaining company services for personal benefit may constitute a conflict of interest.

Fraud and Similar Irregularities: We strictly prohibit any fraudulent activity that might injure our customers and suppliers, as well as the company. We follow certain procedures concerning the recognition, reporting and investigation of any such activity. Monitoring and Compliance

Intellectual Property: We strictly follow and respect all Intellectual Property rights during the conduct of our business across both worldwide and domestic markets.

What Is a WolfPack Fixed HDMI Matrix Switcher?

A WolfPack Fixed HDMI Matrix Switcher is a single-chassis device that routes any HDMI source — such as a cable box, satellite receiver, streaming player, or computer — to any TV or display in a building, simultaneously and independently. Unlike an HDMI splitter (which sends one source to many screens) or a simple HDMI switch (which selects one source for one screen), a matrix switcher lets you show a different channel on every TV at the same time. HDTV Supply has sold WolfPack fixed matrix switchers to sports bars, restaurants, hotels, churches, schools, and commercial AV integrators since 2000.

Fixed vs. Modular: Which Do You Need?

WolfPack comes in two families: Fixed and Modular. Fixed matrix switchers have a set number of inputs and outputs built into one box — for example, 4 inputs × 4 outputs (4×4) or 8 inputs × 8 outputs (8×8). They are plug-and-play, rack-mountable, and the right choice when your input/output count won't change. Modular matrix switchers use a chassis with swappable I/O cards, scaling from a few ports up to 80×80 or beyond. If you know exactly how many sources and screens you need today, a fixed unit is typically lower cost and simpler to deploy.

Available Fixed WolfPack Configurations

HDTV Supply offers WolfPack Fixed HDMI Matrix Switchers in the following sizes:

  • 4×2 — 4 sources to 2 displays
  • 4×4 — 4 sources to 4 displays
  • 8×8 — 8 sources to 8 displays
  • 8×9 — 8 sources to 9 displays
  • 16×16 — 16 sources to 16 displays
  • 16×32 via CAT6 — extends signal up to 450 feet over CAT6 cable

Select models include built-in video wall processing, multiview, and picture-in-picture (PIP) — allowing two or more sources to display on a single screen simultaneously.

Control Options for Fixed Matrix Switchers

Every WolfPack Fixed HDMI Matrix Switcher supports multiple control methods so you can integrate it into any environment:

  • Front-panel buttons — manual source switching directly on the unit
  • IR remote control — included with most models
  • RS-232 serial control — for integration with Crestron, Control4, AMX, and similar systems
  • TCP/IP (LAN) control — send hex commands over your network from any device
  • Web GUI — browser-based interface for switching without additional software
  • Free iOS and Android apps — available for select WolfPack models

For RS-232 hex command strings and TCP/IP control protocols, see our WolfPack HEX Code Reference and TCP/IP Control Guide.

Frequently Asked Questions

What is the difference between a fixed HDMI matrix switcher and a modular HDMI matrix switcher?

A fixed HDMI matrix switcher has a set number of HDMI inputs and outputs built into a single unit — for example, 8 inputs and 8 outputs. A modular matrix switcher uses a chassis with interchangeable I/O cards, so you can configure it for many different port counts and expand it later. Fixed units are simpler and more affordable; modular units offer flexibility for larger or changing installations.

Can a WolfPack fixed matrix switcher show different channels on different TVs at the same time?

Yes. A matrix switcher routes any input to any output independently. In an 8×8 configuration, all 8 displays can show 8 completely different sources simultaneously, or multiple displays can share the same source — in any combination you choose.

Can I control a WolfPack fixed matrix switcher from a Crestron or Control4 system?

Yes. WolfPack Fixed HDMI Matrix Switchers support RS-232 and TCP/IP control, which are standard integration protocols supported by Crestron, Control4, AMX, and other third-party control systems. HDTV Supply provides hex command strings and driver documentation to support custom integrations.

What resolution do WolfPack Fixed HDMI Matrix Switchers support?

Resolution support varies by model. WolfPack fixed matrix switchers are available in 1080p (Full HD) and 4K 30Hz configurations. Select 4K models also support HDR and HDCP 2.2. Always check the individual product specification sheet for confirmed resolution, color depth, and HDCP version.

How far can I run HDMI from a WolfPack fixed matrix switcher?

Standard HDMI outputs on fixed matrix switchers support runs up to approximately 25–50 feet depending on cable quality and resolution. The WolfPack 16×32 model transmits over CAT6 cabling for distances up to 450 feet per run. For longer distances with other fixed models, HDMI extenders can be added at each display.

What is the best HDMI matrix switcher for a sports bar?

For sports bars with up to 16 TVs, a WolfPack Fixed 16×16 HDMI Matrix Switcher is a popular choice — it handles 16 independent sources (cable boxes, satellite receivers, streaming devices) and routes any of them to any TV. For larger venues with 20–80+ TVs, HDTV Supply's WolfPack Modular Matrix Switchers or AV Over IP systems are typically the better fit. Call 833-WOLFPACK (833-965-3722) for a free consultation.

Need Help Choosing?

HDTV Supply has been helping AV integrators, sports bars, hotels, and homeowners select the right matrix switching system for 25 years. Call us at 833-WOLFPACK (833-965-3722) or email kent@hdtvsupply.com and we'll recommend the right unit for your source count, display count, resolution requirements, and control system.