Warranty
HDTV Supply includes a 3 Year Limited Warranty on all A-Neuvideo products. The warranty states that (a) its products (the will perform substantially in accordance with the accompanying written materials for a period of 3 years from the date of receipt and (b) that the Product will be free from defects in materials & workmanship under normal use & service for a period of 3 years. In order to get a warranty replacement for a defective item, HDTV Supplys and A-Neuvideos Support Team will verify the product is eligible for warranty. An RMA number will then be issued. Shipped replacements will be in like new conditions, tested and all components included.
HDTV Supply also sells a 5 Year warranty for all A-Neuvideo products. Please go to
5 Year Extended Warranty or see the above Options to purchase it.
Why not buy this A-Neuvideo product from HDTV Supply today?
FAQ
HDTVSupply.com & A-Neuvideo have had a CEO-to-CEO relationship since 2002. We are a Platinum Authorized Reseller Dealer & have a signed contract with A-Neuvideo to sell and support their complete product line. Our partnership started when HDTV Supply went looking for a company that could supply unique products, provide flawless support and had fair pricing. A-Neuvideo was the first company that met out strict demands and they were the first we developed a relationship with.
Reasons To Buy This A-Neuvideo Product From HDTVSupply.com:
- Our partnership with A-Neuvideo gives you a 3-year A-Neuvideo warranty when you buy from us
- Our partnership with A-Neuvideo gives you FREE HDTV Supply U.S. based Live Telephone Lifetime Tech support
- HDTV Supply has a dedicated TEXT support line at 805-409-0208 to support you
- HDTV Supply has a dedicated Product Manager for A-Neuvideo products to assist with any special needs
- We sell extra remote controls for all Shinbow products
- All A-Neuvideo remote controls are full size
- Many times we will list lower cost Closeout A-Neuvideo products at our site
- All A-Neuvideo products are in stock and ship the same week day if the order comes in by 12PM PST
- You can buy A-Neuvideo products from us with most any credit card, your Amazon account and PayPal
- HDTV Supply has many videos to show the features of A-Neuvideo products
- You will find all A-Neuvideo User Manuals and other manuals at our site
- From time-to-time HDTV Supply runs Factory Authorized sales on A-Neuvideo products
- If there is an A-Neuvideo firmware update for your product you will find it at our site
- Many times we will list lower cost Refurbished A-Neuvideo products at our site
- The below may be available on many A-Neuvideo products, just email, TEXT or call us to find out:
- RS232 Docs
- GUI software
- iRule support with LCM products
- Roomie support with LCM devices
- Ethernet TCPIP Docs
- .pdf IR codes
- HEX IR codes
- Control4 serial drivers
- Control4 IR drivers
- Control4 TCPIP drivers
- All A-Neuvideo products bought from HDTV Supply are brand new and in unopened boxes.
- All A-Neuvideo products bought from HDTV Supply are shipped in double carton boxing.
- All A-Neuvideo products bought from HDTV Supply have full value shipping insurance
- All A-Neuvideo products bought from HDTV Supply have a 30-day No-Hassle returns
- All A-Neuvideo products bought from HDTV Supply can be shipped blind to your customer
- We have shipped >5,000 A-Neuvideo products throughout the world
- HDTV Supply is located in CA and A-Neuvideo is located in Texas, makes for longer phone support hours
- A-Neuvideo stocks extra accessories in case you misplace your remote, we can get you a new one
- HDTV Supply & A-Neuvideo pride ourselves on confidentiality, any personal information that you may share with us is kept absolutely private.
HDTVSupply.com is one of the oldest and most trusted A-Neuvideo resellers as we support all of their products with telephone and email ordering and tech support.
Why not buy this A-Neuvideo product from HDTV Supply today?
Government
This product may be eligible to be purchased through the United States Governments SEWP program, similar to their GSA program.
The NASA SEWP (Solutions for Enterprise-Wide Procurement) provides the latest in Information and Communications Technology (ICT) and Audio-Visual (AV) products and services for all Federal Agencies and their approved contractors.
If you are a government agency and want to see whether HDTV Supply has this product in the SEWP database go to our
our SEWP Contract Holder RedHawk IT Solutions, LLC to allow you to maybe order this product from the United States Governments SEWP program. It is very easy to place your order, go to the link above and enter HDTV Supply and there you will see a list of part numbers of what we currently have. If you do not see it than give us a call at 833-WOLFPACK (833-965-3722) and we may be able to enter it.
Our SEWP Contract Holder RedHawk IT Solutions partner has the following credentials:
- DUNS: 801957023
- TIN: 260452583
- CAGE: 4TBM6
Their SEWP Federal Contracts are:
- SEWP Contract Number: NNG15SD38B
- Group: Group B_SDVOSB
- NAICS: 541519
and
- SEWP Contract Number: NNG15SD88B
- Group: Group C
- NAICS: 541519
The SEWP Program Office manages a suite of government-wide IT products and services contracts that enable NASA and all Federal Agencies to achieve their missions and strategic initiatives by providing streamlined access to critical technologies and solutions. The Program provides best value for the Federal Government and American taxpayer through innovative procurement processes, premier customer service and outreach, acquisition insight, and partnership with Government entities and Industry.
For a complete listing of HDTV Supply products from us, or our other vendors, call 833-WOLFPACK (833-965-3722).
Call 833-WOLFPACK (833-965-3722) for Free Lifetime Tech Support or Product Suggestions )
