Terms and Conditions
I. PAYMENT TERMS All prices are in U.S funds. Our standard payment terms are American Express, VISA, Mastercard, or Prepayment by a U.S. Postal Money Order. No COD.
II. DELIVERY All sales are F.O.B. Origin. All shipments will be made by the method deemed most advantageous by HDTV Supply. Delivery dates are approximate and subject to delay due to events beyond the reasonable control of HDTV Supply. HDTV Supply is not responsible for insurance if the customer chooses to arrange their own shipping.
III. TAXES All prices are exclusive of any present or future sales, revenue, or excise tax, import duty (including brokerage fees), or any other applicable tax. All applicable taxes are the responsibility of the buyer.
IV. WARRANTY: All products sold are brand new and have the full factory warranty. See the products specs or manufacturers web site for the details.
V. CANCELLATIONS & NON-DEFECTIVE RETURNS Orders may be cancelled no later than two business days prior to shipment. No returns for Credit/ Refund will be accepted.
VI. DEFECTIVE MERCHANDISE HDTV Supply offers a 14-day swap-out period for defective merchandise. Contact HDTV Supply immediately upon discovering merchandise is defective to obtain an RMA (Return Merchandise Authorization). Please have the following information available: Company Name; Invoice number; Product serial number; Model number of the product; Date of shipment; and Overview of the problem
VII. SPECIAL ORDERS All sales are final on special order items
VIII. NSF CHECKS AND DELINQUENT ACCOUNTS A $15.00 returned check fee will be charged for any checks returned with NSF. Future shipments will be sent Cashier in advance. All collection costs, including attorne and court costs, will be charged to the Buyer in the event that it is necessary to take legal action to collect. No further orders will be shipped until restitution has been made.
IV. ENFORCEMENT Failure by HDTV Supply to enforce any Terms and Conditions does not constitute a waiver of any portion of Terms and Conditions.
VISIBLE SHIPPING DAMAGE MUST BE REPORTED IMMEDIATELY. CONCEALED DAMAGES MUST BE REPORTED WITHIN 24 HOURS OF RECEIVING THE PRODUCT. HDTV Supply WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGES REPORTED AFTER 36 HOURS.