Security

HDTVSupply's guarantee protects you when you buy from us, so that you never have to worry about credit card safety.

security-21.jpgHDTV Supply has been awarded NORTONS HIGHEST RATING FOR SHOPPING SAFELY.

Norton Safe Web has analyzed hdtvsupply.com today for safety and security problems and the summary is:

  • Norton Safe Web found no issues with this site.
  • Computer Threats: 0
  • Identity Threats: 0
  • Annoyance factors: 0
  • Total threats on this site: 0

Again, HDTVSupply's guarantee protects you when you buy from us, so that you never have to worry about credit card safety

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, the information is protected both online and off-line. We have taken every precaution to make your transactions secure. When you use your credit card to shop at HDTVSupply.Com, the transaction is secure. Our servers use industry-standard security measures, including SSL (Secure Sockets Layer), an advanced encryption technology. This technology safeguards your personal information and guarantees privacy.

Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone at 833-WOLFPACK (833-965-3722). All account information submitted to us is safely isolated from unauthorized Internet access.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are viewing non-secure documents. To learn more about SSL, visit https://www.verisign.com

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information

Q: Is shopping online at HDTV Supply safe?

A: Yes! HDTV Supply is hosted on Yahoo's e-commerce servers. Their Shopping cart system uses secure servers to protect your personal information, including your name, address, and credit card information.

Yahoo uses technologically advanced secure servers, which utilize better than industry-standard security measures, including 128-bit SSL (Secure Sockets Layer). SSL is an encryption technology that works with Netscape Navigator versions 3.0 and higher, Microsoft Internet Explorer 3.0 and higher and AOL 3.0 and higher so that other parties cannot read the information you send through the Internet to a Yahoo server.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until it arrives at its destination on the secured server. For added security, the credit card number is also encrypted when it is temporarily stored on disk until it is forwarded to our store for order processing. Therefore, the information cannot be read as the information travels over the Internet.

That means that no human being ever has access to your financial information, therefore eliminating any possibility of mishandling or unscrupulous use. This gives you even more privacy and security that any standard phone or mail order process!

After 30 days from the time of order, all scrambled credit card numbers are automatically purged by our store. We won't even have access to the last four digits of your credit card.

Of course, to protect you from catastrophic losses, under the United States Fair Credit Billing Act, your bank may not hold you liable for more than $50 of fraudulent charges that are not the result of negligence or fraud on your part.

No Spam Policy: hdtvsupply.com will not tolerate the dispersal of unsolicited E-mail transmissions (spam).

Sending spam E-mail from an HDTVSupply.com address or using an HDTVSupply.com address as a return address or an opt-out address for spam is in violation of the terms and conditions by which we operate, and users found in violation of the policy will have their account terminated. Additionally we will pursue legal actions against any person violating our terms and conditions.

If you have received spam E-mail, please forward one complete copy of the E-mail, including all headers, to abuseNOSPAM@HDTVSupply.com - delete NOSPAM

For each violation of the no spam policy, users will be fined ten dollars ($10 USD) for EACH E-mail sent. This damages provision does not preclude HDTVSupply.com from seeking other damages as well. We will take steps to investigate the problem immediately.

You are safe when you buy from HDTV Supply!