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FAQ's on buying these refurbished Zektor Switchers


Q. What is the difference between an HDS4 and an HDS4.2?
A. The HDS4.2 has (1) a second buffered output for driving long cables, (2)and extruded front panel, and (3) 5-front panel switches, and (4)accommodates an optional RS232 module for serial control.

Q. How much is shipping?
A. UPS insured ground shipping is included in the price for the continental 48-states. Add $25 for USPS air shipping to Alaska and Hawaii. Add $25 for UPS 3-day Air Select for the 48-states.

Q. Will you ship to non-U.S. countries?
A. Not at this time.

Q. How soon will you ship to me once I place an order?
A. The unit will ship on the same day if a clean order comes in by 12 noon PST, otherwise the next business day.

Q. What is the warranty?
A. One year direct from the factory on parts & labor. The buyer pays the freight to Zektor in Southern California and Zektor pays for the UPS Ground shipping back to the buyer.

Q. Are the units factory sealed?
A. Yes.

Q. Do you have a trial program?
A. No, all sales are final.

Q. Can I place a phone order?
A. Yes, call HDTVSupply.com at 805-497-7049 (PST), ask for Jim and mention the AVS Power Buy.

Q. I have questions before I place the order, who do I call?
A. Call Jim at HDTVSupply.com at 805-497-7049 (PST) and mention the AVS Power Buy, or send an email to support@hdtvsupply.com

Q. Will you have any more in the future?
A. No.

Q. I need 2, is there any additional discount?
A. No.

Q. How much are the optional rack ears?
A. $25.00

Q. How much is the optional RS232 port?
A. A factory installed RS232 port is $49 and is only available on the HDS4.2's.

Q. Can I pay with PayPal?
A. Yes, but we only ship to confirmed PayPal addresses so we both can get the $1,000 fraud insurance.

Q. Is there sales tax?
A. No, unless you live in California then add 7.25%.

Q. Can I buy these refurbished units elsewhere? A. No.

Q. How will I know if there are units left?
A. The special link will show the quantity that are left. If there are none it will show 0.

Q. I have a Pronto remote control, do you have the .ccf files for it?
A. Yes, and it includes discrete on and off's.

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